Files and losing work
I closed the tab without saving. Is my draft gone?
Almost certainly not. Reopen the app in the same browser; INT.EXT restores the recovery draft automatically and shows Recovered browser draft - Save INTX to own it. Do what it says: press Save INTX so the draft exists as a file.
If the automatic restore shows the wrong draft, open ⌘K (Ctrl+K), then Recent Local Work and look under Recovery Drafts and INTX Backups & Local Copies. A backup copy is kept every time you save or open a project in this browser.
I cleared my browser data or switched computers, and my draft is not there.
Recovery drafts and browser backups live only in the browser profile that made them. Clearing site data removes them, and another machine never had them. Your screenplay survives as the .intx files you downloaded with Save INTX. Open the most recent one and continue. This is why the app nags you to own the file.
I deleted a scene and want it back.
Three nets, in order of likelihood:
- ⌘K, then Cut Bin: every cut block is recoverable from here.
- ⌘K, then Scene History: previous versions of the scene you are in.
- ⌘K, then Draft Versions: whole-draft snapshots you saved earlier.
Where is my work stored? Is it on your servers?
Your screenplay lives in your browser's local storage and in the files you download, not on INT.EXT servers. Your account (email, membership, preferences, issue notes) is what lives server-side. See Your files and recovery.
Pages and formatting
Why does my page count differ from Final Draft?
INT.EXT counts the rendered page: the actual measured layout the PDF export uses, rather than an estimate. Different apps make slightly different line-breaking and spacing decisions, so a script can land a page or so apart between tools; what INT.EXT shows in the editor is what its PDF produces. If you see a difference that looks wrong (not just different), send an issue note with the type Formatting or page count. Page accuracy is a core promise and reports here get attention.
How do I create or edit dual dialogue?
Write the two speeches normally, one after the other. Put the cursor in either speech, open Commands, and run Dual Dialogue. INT.EXT turns them into one two-column grouped beat. The grouped beat is atomic after that, so you can move, preserve, import, and export it safely, but inline column editing is still later.
Tab is not indenting; it changed my paragraph type.
That is by design: Tab cycles the current block's element type (with a picker so you can see where you are). Screenplay indentation comes from the element type, not from whitespace. See Writing and formatting.
Import and export
My import skipped some paragraphs. Where did they go?
Check Import Health in the right rail: the Skipped row counts source paragraphs the importer could not classify as screenplay content. They are left out rather than guessed at. If something that is screenplay was skipped, that is a bug we want. Send an issue note with the type Import or export and describe the paragraph (no need to paste your pages).
My PDF looks different from the page on screen.
It should not: the export uses the same measured layout. Check that the title page (⌘K, then Title Page) is what you expect, then report the difference with Formatting or page count. Include the page number where it diverges.
Account and access
I forgot my password.
Password changes currently happen from the dashboard while signed in. If you are locked out, email beta@intextwriter.com from your account address.
My invite link says it is expired or invalid.
Invites expire for security. Reply to your invite email (or write to beta@intextwriter.com) and a fresh one can be sent.
I am not receiving beta emails.
Check your spam folder first, then the Email section of the dashboard. Beta updates may be switched off. Account-critical email is always sent regardless of preferences.
The quiet parts
Does INT.EXT write or rewrite any of my screenplay?
No. INT.EXT classifies, compares, retrieves, and presents facts about what you wrote: trails, maps, reports, histories. It does not generate screenplay prose, complete your sentences, or suggest what happens next. The cue suggestions while typing a character name only offer names and standard extensions already in use.
Which browsers are supported?
Current versions of the major desktop browsers. The beta focuses on desktop writing; if you hit something odd in your browser, an issue note with the browser name and version is genuinely useful.